Here is a clean, professional Shipping Policy tailored for your Shopify store. You can easily copy and paste this directly into a new page on Shopify (Online Store > Pages > Add Page).

Shipping Policy

At Brothers Electronics, we are committed to delivering your orders safely, accurately, and as quickly as possible. Please review our shipping policy below to understand how and when your items will be dispatched.

1. Order Processing Time

• Standard Processing: All orders are processed within 1 to 2 business days (Monday through Saturday, excluding public holidays).

• Order Verification: For Cash on Delivery (COD) or high-value orders, our team may contact you via Phone / WhatsApp for order confirmation before dispatch.

2. Delivery Rates & Estimated Transit Times

We deliver across Pakistan using reliable courier partners. Delivery times depend on your location:

Note: During sales events, major holidays, or unforeseen weather delays, delivery times may extend by an extra 2–3 business days.

3. Order Tracking

• Once your package has been shipped, you will receive an SMS/Email notification containing your Tracking Number and a direct link to track your order in real-time.

4. Shipping Requirements & Inspection

• Unboxing / Inspection: For electronic goods and appliances, we strongly encourage opening and inspecting the package upon delivery.

• Damaged Packages: If the external box is severely damaged upon arrival, please take a photo/video before opening and contact us immediately.

5. Delivery Issues & Address Changes

• Incorrect Address: Please double-check your shipping address and phone number during checkout. We are not responsible for delays caused by incomplete or incorrect contact information.

• Failed Delivery: If the courier fails to reach you after 3 attempts, the parcel will be returned to our warehouse. Re-shipping charges may apply for re-delivery.

6. Need Help?

If you have any questions regarding your order status or shipping details, please feel free to reach out:

• Phone / WhatsApp: 0304-0197096

• Store Location: Shop 07-08, Lawangin Market, Chongi No. 1, Tangi, Charsadda